Returns & Exchanges
At b.box®, we want you to love your fit; if you are not completely satisfied, you can return your items within 30 days of delivery. Please ensure all garments are unworn, unwashed, and have the original tags attached to qualify for a full refund.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Pack Your Items
Carefully place the items in their original packaging, ensuring all b.box® designer labels and hygiene seals are intact.
Ship It Back
Print your prepaid shipping label, attach it to the parcel, and drop it off at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects your return, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing